Resident inspecting property issues


Residents protesting in hotel Tenants holding 'Now Evicting' sign


We support awesome tenant associations across Austin.


tenants marching



Insect Screen Surveys

Are insect screens necessary in Austin? The City of Austin wants to know your opinion..


The 2015 International Property Maintenance Code requires insect screens in dwelling units.  While this model code was recently adopted by Austin, the City Council did not implement the insect screen requirements and asked for more public input before making a decision.  Austin Code has come up with a survey to get people’s opinions.


Our tenant associations are filling out this survey to make their voices heard.  Any Austinite can fill a survey out.  Public input will be accepted until April 30th 2018. For more information on the ordinance, visit the Austin Code Department.



In 2016, they sued their landlords over illegal rent increases.


A year later, residents again face rising rents and issues with security and property maintenance.


When North Lamar Mobile Home Park owners Frank Rolfe and Dave Reynolds brought their 'investment bootcamp' to Austin, they were met by Asociacion de Residentes de North Lamar- and company. Watch it unfold here.




 Tenants at 5020 Manor Rd chanted after being given 30 days to vacate following the sale of their homes.


Agreeing they needed more time, these tenants stuck together and leveraged their power with the support of BASTA, Blanton Elementary parents and students, Mayor Pro Tem Kathie Tovo, Council Member Greg Casar, and School Board Trustees Ann Teich and Ted Gordon. Watch what happens here.


 Violation Report
 Violation Report
 Violation Report
 Violation Report
Austin Code Department Notice
 Violation Report



Primrose of Shadow Creek residents were frustrated by inadequate lighting, broken gates and fencing, an overgrown retention pond with standing water, broken A/Cs and uneven walkways …


 The Concerned Citizens of Primrose Tenant Association set out to conduct an inspection of the property and map out to show where problems were.


 The residents submitted repair requests and contacted Austin Code. The Tenants Association accompanied Code

on its inspection of the property pointing out problems

they had identified.  As a result of these efforts new lighting was installed, the front gate finally closes again, A/Cs and broken walkways were repaired and the

retention pond has been cleaned up.







The Tenants Association’s work is not done yet!

Elevators and pest issues remain problems they

will continue to tackle.

Resident using oversized magnifying glass to inspect
Resident inspecting property issues

The City of Austin Code Department investigated the property described above. Austin City Code violations were found that require your immediate attention. A description of the violations and compliance timeframe(s) are provided in the attached violation report...

tenants marching
Security issues posterboard
Common area problems posterboard
Tenants holding 'this is my home' sign
resident flyering for victory



In December 2015, The City of Austin sued the owner of Cross Creek Apartments because tenants were living without consistent hot water and the property had multiple other code violations in common areas.


In June 2016, the tenants of Cross Creek decided to form a tenant association. Soon after, over thirty families received notices that they would need to leave their units in a month’s time. The tenant association sprang into action advocating for its members. Armed with the knowledge that previous city financing prohibited such evictions, tenants rallied to prevent the evictions. The tenant association marched through the property generating media coverage and it reached out to local council member, Gregorio Casar for support. Tenants and the tenant association joined the City’s lawsuit adding lease violation claims, including attempting to terminate leases unlawfully. After two weeks of intense pressure, the owner agreed to withdraw the eviction notices.


Over the next year, tenants continued to push for improvements at the property. Tenants spoke at court hearings, testified in front of the Building and Standards Commission, gathered evidence, collected and delivered dozens of written repair requests, and conducted a “community inspection” of the property to highlight violations that still needed to be corrected.


As a result, many repairs were made and hot water was partially restored. In October 2017, the owner, the City and the tenants agreed to settle the case As part of the settlement, the property was sold, the City received its $2 million loan back with interest, and the new owner agreed to make repairs, honor tenants’ leases, renew those leases into the future unless there is good cause, provide tenants a rent credit, cancel out all late fees and fines, and provide relocation assistance if tenants needed to be moved temporarily to make repairs.


The Cross Creek Tenant Association continues to be active and is now working to make sure the new owner complies with the agreement and addresses other tenant concerns.

Protest signs

BASTA is a non-profit project dedicated to helping Austin renters work together to improve the conditions of their homes and communities.